Terms, in plain language.

Every hire is covered by a written rental agreement signed at pickup: the van, the dates, the rate, the deposit, the driver list, and the conditions of return. The summary below is ours explaining it to you, not the contract itself.

You must hold a full, valid driver’s licence (BC or equivalent, international permits for stays under six months), be 25 or older for the first season, and be the person named on the agreement. Additional drivers are $25 and get the same walkthrough.

The van returns swept out, with the grey water emptied at a dump station, fuel — electricity — at 70% or better, and no smoking anywhere in it, roof tent included. Cleaning we have to do is billed at $60 an hour against the deposit.

The vans carry ICBC comprehensive commercial motor vehicle coverage for rental use, with a $5,000 deductible per incident. That deductible is not automatically taken from you: we look at the incident, the police or ICBC file, and what was avoidable, and we tell you what we are claiming before anything touches your deposit.

We are still completing the rental-class endorsement process with ICBC for these specific converted vehicles, including the inspection required for a modified structure. Until that paperwork is complete and in force, no van leaves this lot — the fleet pages say which vans are buildable versus rentable, and only rentable ones take money.

Coverage is for BC and Alberta. Ferry crossings to Vancouver Island or the Sunshine Coast coast-to-coast route need to be discussed with us before you book them, because the route affects both the insurance and the charge plan. Gravel forest-service roads are permitted at sensible speed; a washout on a 4×4-only track is not an insurance claim, it is a decision you made.

Nothing here has been reviewed by a lawyer. That is a deliberate admission, not an oversight: this page is a draft we will replace with counsel-reviewed terms before the first paying hire, and we would rather tell you that than publish boilerplate that sounds finished.

A cargo van with furniture bolted into it is a modified vehicle, and BC treats it that way. Our path: City of North Vancouver business licence; ICBC commercial rental classification; a CVSS/CVIP inspection at a designated facility covering any structural change and any added seating; and a written weight and load-calculation sheet per van.

Seating is the hard one and we have chosen the conservative route. Only the two front seats are travel seats, because those are the seats Kia engineered and belted. A rear bench would need anchored seats meeting CMVSS 207/209/210, an amended certificate of modified capacity, and a stamped drawing — roughly $8,000–20,000 per van and a re-inspection. Until that exists, we market these as travels 2, camps 3, and we will not let anyone sit on a bench between North Vancouver and Squamish.

The rooftop tent is a structure that carries people. Kia publishes a 100 kg maximum roof load and a 94 kg accessory-rack rating, and no static (parked) roof load for the PV5 at all. Our mount design goes to a BC professional engineer for a stamped review before the first occupant, and the tent carries a 170 kg occupant cap until Kia Canada answers the static-load question in writing.

Roof penetration, water lines and any 120 V wiring are done by, or signed off by, qualified trades — electrical to the Canadian Electrical Code, and any propane-free kitchen means we never have to certify a gas system at all. Documentation for each van lives in its glovebox and we will show you any of it on request.

This site sets no advertising cookies and loads no third-party trackers. No Meta pixel, no Google Ads tag, no LinkedIn insight tag. We count page views with a privacy-first analytics tool that ignores IP addresses, and we do not sell, share or profile anything about you.

When you email us about a booking we keep your name, contact details, dates and the notes of the conversation for as long as the booking exists and then three years, because ICBC and tax records ask for that. We never ask for a card number by email and we do not store payment data on this site — there is no payment form here to store it in.

The date checker on the home page reads a static file in your browser (public/availability.json). It sends us nothing, logs nothing and works offline. When a real booking system lands, this page will be rewritten to describe exactly what it stores and for how long, before it goes live.

The fonts are served from our own server, not from Google — there is no third-party request on any page of this site, so nothing about you is disclosed to an ad network by loading a typeface. It also means the site loads on a cell signal in a valley.

More than 14 days out: full refund, no argument. 7–14 days: 50%. Inside 7 days: we will move your dates once, any time in the season, rather than refund — that is better for both of us and it is what we would want.

If the route you booked is closed — fire, washout, evacuation order — you get a full refund or a different route and a van, your choice. We will not take a rate for a trip that could not happen, and we will tell you about a fire ban before you ask, because a campfire is half of why people book.

Mechanical failure on our side: we fix it, or we move you, or you do not pay for the days you lost. First season, five vans, no back-up vehicle — that is a real limitation and it is on this page instead of buried in clause 14. Two of the five are listed as being sourced rather than on the road; we will not take money for a van that has not arrived.